Privacy Policy

At Epops, we are committed to protecting your privacy and ensuring that your personal data is handled with care and in full compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. What Data We Collect

We collect and process the following types of personal data:

  • Name and contact information (email, phone number, address)
  • Billing and shipping details
  • Payment information (processed securely via third-party services; we do not store card details)
  • IP address, browser type, and device information
  • Purchase history and preferences
  • Any communication with our customer support

2. How We Use Your Data

We use your personal data to:

  • Process and deliver your orders
  • Provide customer support
  • Send transactional emails and order updates
  • Improve our services, website, and user experience
  • Prevent fraud and ensure website security
  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Third-Party Services

We may share your data with trusted service providers, such as:

  • Payment processors are Pay.NL
  • Delivery services via Sendcloud
  • Analytics providers are Google Analytics

All third parties are contractually obligated to protect your data and use it only as necessary to provide their services.

4. Cookies

Our website uses cookies to:

  • Ensure proper website functionality
  • Analyze usage and improve performance
  • Personalize content and offers

You can manage or disable cookies in your browser settings.

5. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request data deletion
  • Object to or restrict data processing
  • Request data portability

To exercise your rights, contact us at epopsdevices@gmail.com.

6. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

7. Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us:

Email: epopsdevices@gmail.com

Address: Zamanstraat 21, bus 1, 9100, Sint-Niklaas, Belgium

BE1009001126

KBO number